Privacy Notice
This Privacy Notice (“Privacy Notice”), on behalf of Reupload Inc., the headquarter Reupload Inc. and all subsidiaries (“Reupload”), explains how and what type of data related to you as a natural person (“Personal Data”) is collected, why it is collected and to whom it is shared or disclosed. It also contains information about your rights related to your Personal Data. Please read this Privacy Notice carefully.
This Privacy Notice applies when you:
Visit any of our websites, social media pages, or office premises,
Access or use any of our applications or platforms,
Register and/or attend any virtual or in-person events hosted or attended by us,
Your employer does business with us,
Contact our customer support or complete a webform,
Participate in our user research activities,
Otherwise interact or communicate with us.
These services are hereinafter collectively referred to as the “Services”.
On our websites, we don’t collect cookies information.
About us
When we refer to “Reupload” (“we”, “us”) in this Privacy Notice, we mean Reupload Inc. (15th Plaine Saint Jouin Streent, Cauville sur Mer – 76930 – France) and/or the Reupload subsidiary that is responsible for the processing of your Personal Data.
Any request related to data privacy may be addressed to Reupload – 15th Plaine Saint Jouin Streent, Cauville sur Mer – 76930 – France
What types of Personal Data do we collect?
We collect and process the following types of Personal Data:
Contact and business data
Contact data includes, but are not limited to, last name, first name, email address, physical address, job position, phone number, country of origin and in some circumstances usernames and passwords related to the product.
Communication and interaction data
Communication data refers to the data resulting from your interaction with us, e.g., emails, chat messages, webinars visited, files downloaded, user research activities and product interest information.
Application-related usage data
We may automatically gather and analyze information on how and whether specific features of our Services are used, such as details about which of our applications and versions are being used, user interactions with the Services (including searches and other actions taken by users), pages and files viewed, online trainings attended, types of data sources queried, types of visualizations built, system configuration information, number of steps in a workflow, the type(s) of operations used and the queries submitted, as well as hardware properties such as CPU type and amount of RAM, logfile data, and date and time stamps associated with use of the Services.
Device and browser data
When you visit one of our websites or applications, data from your computer or mobile device may be collected, such as device type, location, information about the browser type and version, the operating system and version, the internet service provider or mobile carrier, the IP Address (or proxy server) as well as geographic areas derived from your IP address, time and date of access, duration of access, referring URL (if any), and identifiers that help us to recognize your device and validate that you are a licensed user.
How do we collect your Personal Data?
You provide Personal Data directly to us by accessing one of our websites or applications, attending one of our events, registering and/or using one of the Services, and participating in activities with us (e.g. user research). We may also obtain Personal Data from your employer in the context of providing the Services or obtain information about you from third party sources, such as public databases, websites, resellers and distributors, marketing or business partners, security and fraud detection firms and social media platforms.
Why do we process your Personal Data?
We may process your Personal Data for one or more of the following purposes:
Provide the requested Services
To provide the requested Services and to make sure that we fulfill contractual obligations with you or your organization. This includes but is not limited to resolving technical issues you encounter, responding to your requests for assistance, providing training related to our Services and responding to any request you may send us through our website, email or any other way.
Improve and enhance our Services
To improve our operations, systems, products, processes in order to enhance your experience, we need to understand your preferences, analyze aggregated, anonymized or statistical usage data and crash information as well as conduct surveys with regards to our Services.
Enable security and compliance
To maintain the security and compliance of our Services with the objective to protect against, investigate and deter fraudulent, unauthorized, or illegal activity and to avoid and detect attacks on our applications or misuse of our Services. To ensure appropriate security of our office premises and comply with any legal and regulatory obligations.
On which legal basis do we process your Personal Data?
We process your Personal Data only where one of the following applies:
We need to process your Personal Data to perform our contractual responsibilities or requested Services,
We have a legitimate interest to process your Personal Data (which is not overridden by your rights),
You have given consent to process your Personal Data,
We need to process your Personal Data to comply with a legal or regulatory obligation.